People-led IT since 2002

We started Truebyte to prove IT support could be human, honest and genuinely helpful. Since 2002, that's still the whole point.

Since 2002, one approach.

  1. 2002

    We founded Truebyte because we believed IT support could be done differently. Less passing people from person to person. More listening, taking ownership and being there when end users needed us most. It wasn't about closing tickets as quickly as possible; it was about solving problems properly and building relationships that lasted.

  2. 2008

    As more businesses put their trust in us, we grew alongside them. Opening our London office meant we could support more end users while staying true to the personal service that got us here.

  3. 2012

    With demand continuing to grow, we opened our Bristol office. It was another step forward, focusing on excellent IT delivered with an empathetic approach.

  4. 2017

    Our move to Eastbourne allowed us to centralise our operations there and invest in a bigger future for Truebyte.

  5. 2020

    When the way we all worked changed, we helped our end users adapt with it. Keeping businesses connected, secure and supported when they needed it most.

  6. 2026

    Our new brand reflects how far we've come, but not what we've changed. The technology has evolved, our team has grown, and with Bill stepping into the role of CEO, our ambition for collaborating with great people remains the same.

The values behind how we work.

Continuous Improvement

Every challenge is a chance to improve.

Excellence

How we deliver matters as much as what we deliver.

People

People at the heart of everything we do.

Integrity

Honest. Consistent. Always.

Communication

Real conversations, not runaround.

Dependability

Always there when it counts. No exceptions.